.pms-hd{--lime:#C6E957;--black:#11130e;--ink:#20251a;--muted:#6d7466;font-family:inherit;color:var(--ink);max-width:1120px;margin:24px auto;padding:clamp(16px,3vw,32px);border:1px solid #e4e9d8;border-radius:22px;background:#fff;box-shadow:0 16px 50px rgba(24,35,12,.07);box-sizing:border-box}.pms-hd *{box-sizing:border-box}.pms-hd-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:24px;padding:24px;border-radius:16px;background:var(--black);color:#fff}.pms-hd-kicker{font-size:11px;font-weight:800;letter-spacing:2px;color:var(--lime)}.pms-hd h2{margin:7px 0 8px;color:inherit;font-size:clamp(24px,4vw,34px);line-height:1.15}.pms-hd-head p{margin:0;color:#d5dacb}.pms-hd-lang{white-space:nowrap;font-size:13px}.pms-hd-lang a{color:var(--lime);text-decoration:none}.pms-hd-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.05fr);gap:20px}.pms-hd-panel,.pms-hd-ticket{padding:22px;border:1px solid #e7ebdf;border-radius:16px;background:#fff}.pms-hd h3{margin:0 0 17px;font-size:20px;color:#20251a}.pms-hd-form{display:flex;flex-direction:column;gap:14px}.pms-hd-form label{display:flex;flex-direction:column;gap:7px;font-size:13px;font-weight:700;color:#30372a}.pms-hd-form input:not([type=file]),.pms-hd-form select,.pms-hd-form textarea{width:100%;min-height:43px;border:1px solid #dce2d2;border-radius:9px;background:#fbfcf9;padding:10px 12px;font:inherit;font-size:14px;color:#222;outline:none}.pms-hd-form textarea{resize:vertical}.pms-hd-form input:focus,.pms-hd-form select:focus,.pms-hd-form textarea:focus{border-color:#8da92e;box-shadow:0 0 0 3px rgba(198,233,87,.25)}.pms-hd-form input[type=file]{font-size:13px;max-width:100%}.pms-hd-form small{color:var(--muted);font-weight:400}.pms-hd-two{display:grid;grid-template-columns:1fr 1fr;gap:12px}.pms-hd-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;padding:12px 18px;border:0;border-radius:9px;background:var(--lime);color:#171b10!important;text-decoration:none!important;font-weight:800;font-size:14px;cursor:pointer;transition:transform .15s ease,filter .15s ease}.pms-hd-btn:hover{filter:brightness(.96);transform:translateY(-1px)}.pms-hd-list-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.pms-hd-list-head h3{margin-bottom:12px}.pms-hd-list-head span{font-size:12px;color:var(--muted)}.pms-hd-row{display:flex;align-items:center;gap:12px;padding:14px 0;border-top:1px solid #edf0e8;color:inherit;text-decoration:none!important}.pms-hd-row:hover .pms-hd-row-main b{color:#658414}.pms-hd-row-icon{display:grid;place-items:center;flex:0 0 36px;width:36px;height:36px;border-radius:10px;background:#f0f7d9;color:#536d10;font-weight:900}.pms-hd-row-main{display:flex;flex:1;min-width:0;flex-direction:column;gap:5px}.pms-hd-row-main b{font-size:14px;overflow-wrap:anywhere}.pms-hd-row-main small{font-size:11px;color:var(--muted)}.pms-hd-status{display:inline-flex;align-items:center;justify-content:center;white-space:nowrap;border-radius:20px;padding:5px 9px;font-size:10px;font-weight:800;background:#edf0e8;color:#41483a}.s-open{background:#fff0d6;color:#865400}.s-in_progress{background:#e2efff;color:#205c99}.s-waiting_customer{background:#f4e7ff;color:#6a3c8d}.s-resolved{background:#e5f7d7;color:#3d7017}.s-closed{background:#eceeeb;color:#62665d}.pms-hd-empty{padding:24px 12px;text-align:center;color:var(--muted);font-size:14px}.pms-hd-footer{display:flex;justify-content:center;gap:8px;margin-top:24px;padding-top:18px;border-top:1px solid #edf0e8;font-size:12px;color:var(--muted)}.pms-hd-footer a{color:#5c7710;font-weight:700}.pms-hd-notice{padding:12px 15px;margin-bottom:18px;border:1px solid #dbe9ac;border-radius:9px;background:#f5fadd;color:#354414;font-size:14px}.pms-hd-back{display:inline-block;margin:0 0 15px;color:#5b7415;text-decoration:none;font-weight:700}.pms-hd-ticket-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.pms-hd-ticket-top small{color:#68705d;font-weight:700}.pms-hd-ticket-top h3{margin:5px 0 10px;overflow-wrap:anywhere}.pms-hd-ticket>p{color:var(--muted);font-size:12px}.pms-hd-message{margin:16px 0;padding:15px;border-radius:12px;background:#f5f7f1;border:1px solid #e7ebdf}.pms-hd-message.agent{background:#f4f9e5;border-color:#e0edb9}.pms-hd-message-meta{display:flex;justify-content:space-between;gap:10px;font-size:12px}.pms-hd-message-meta time{color:var(--muted)}.pms-hd-message p{margin:12px 0 0;font-size:14px;line-height:1.6;overflow-wrap:anywhere}.pms-hd-file{display:inline-block;margin-top:10px;font-size:12px;color:#526d0c}.pms-hd-kb-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px}.pms-hd-kb-card{padding:19px;border:1px solid #e7ebdf;border-radius:14px;background:#fbfcf9}.pms-hd-kb-card>span{font-size:10px;letter-spacing:1px;color:#68831b;font-weight:800}.pms-hd-kb-card h3{margin:10px 0;font-size:17px}.pms-hd-kb-card h3 a,.pms-hd-kb-card>a{color:#354719;text-decoration:none}.pms-hd-kb-card p{font-size:13px;line-height:1.6;color:#66705b}.pms-hd-admin .pms-hd-version{font-size:12px;border-radius:15px;padding:4px 8px;background:#eaf5c8}.pms-hd-admin-update{display:flex;flex-wrap:wrap;align-items:end;gap:14px;padding:16px;background:#fff;border:1px solid #dcdcde}.pms-hd-admin-update label{display:flex;flex-direction:column;gap:6px}.pms-hd-admin-thread{max-width:850px}.pms-hd-admin-thread article{padding:15px;margin:12px 0;background:#fff;border:1px solid #dcdcde}.pms-hd-admin-reply{max-width:850px;padding:18px;background:#fff;border:1px solid #dcdcde}.pms-hd-admin-reply textarea{width:100%}.pms-hd-report-cards{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin:20px 0}.pms-hd-report-cards>div{display:flex;flex-direction:column;gap:8px;padding:20px;background:#fff;border:1px solid #dcdcde;border-radius:12px}.pms-hd-report-cards small{color:#646970}.pms-hd-report-cards b{font-size:28px;color:#283711}@media(max-width:760px){.pms-hd-layout{grid-template-columns:1fr}.pms-hd-head{padding:18px;flex-direction:column}.pms-hd-two{grid-template-columns:1fr}.pms-hd-row{flex-wrap:wrap}.pms-hd-row .pms-hd-status{margin-left:48px}.pms-hd-kb-grid{grid-template-columns:1fr}.pms-hd-ticket-top{flex-direction:column}.pms-hd-report-cards{grid-template-columns:repeat(2,1fr)}}

/* Help Center v2.1.0 enhancements */
.pms-hd-kb-filters{display:grid;grid-template-columns:minmax(220px,2fr) minmax(160px,1fr) minmax(140px,.8fr) auto auto;align-items:end;gap:12px;margin:22px 0;padding:18px;background:#11130f;border:1px solid #343a2b;border-radius:16px}
.pms-hd-kb-filters label{display:flex;flex-direction:column;gap:7px;font-size:13px;font-weight:700;color:#f5f5f5}
.pms-hd-kb-filters input,.pms-hd-kb-filters select{box-sizing:border-box;width:100%;min-height:44px;padding:10px 12px;border:1px solid #4b5142;border-radius:9px;background:#fff;color:#171914;font:inherit}
.pms-hd-kb-filters .pms-hd-btn{white-space:nowrap;min-height:44px;display:inline-flex;align-items:center;justify-content:center}
.pms-hd-kb-reset{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:0 8px;color:#C6E957;text-decoration:none;font-weight:700}
.pms-hd-kb-count{font-size:13px;opacity:.78;margin:10px 0 14px}
.pms-hd-kb-card>span{display:inline-block;color:#647f19;background:#eff8d6;border-radius:999px;padding:5px 9px;font-size:11px;font-weight:800;letter-spacing:.03em}
.pms-hd-kb-read{font-weight:800}
.pms-hd-kb-empty{grid-column:1/-1;padding:28px;border:1px dashed #9ca77f;border-radius:14px;text-align:center}
.pms-hd-kb-pagination{display:flex;justify-content:center;flex-wrap:wrap;gap:8px;margin:24px 0}
.pms-hd-kb-pagination a{display:inline-flex;min-width:38px;height:38px;align-items:center;justify-content:center;border:1px solid #69754c;border-radius:8px;color:inherit;text-decoration:none}
.pms-hd-kb-pagination a.current{background:#C6E957;color:#171914;border-color:#C6E957;font-weight:800}
.pms-hd-survey,.pms-hd-related{margin:30px 0 20px;padding:22px;border:1px solid #dce5c7;border-radius:16px;background:#f8fbed;color:#171914}
.pms-hd-survey h3,.pms-hd-related h3{margin:0 0 8px;color:#171914}
.pms-hd-survey p{margin:8px 0 14px}
.pms-hd-survey-actions{display:flex;flex-wrap:wrap;gap:10px;margin:12px 0}
.pms-hd-survey-actions form{margin:0}
.pms-hd-survey .pms-hd-btn-secondary{background:#171914;color:#C6E957;border:1px solid #171914;cursor:pointer}
.pms-hd-survey small{display:block;opacity:.75;margin-top:10px}
.pms-hd-feedback-thanks{font-weight:800;color:#47620b}
.pms-hd-related ul{margin:10px 0 0;padding-left:20px}
.pms-hd-related li{margin:8px 0}
.pms-hd-related a{color:#405b08;font-weight:700}
.pms-hd-article-support{margin:22px 0}
@media(max-width:900px){.pms-hd-kb-filters{grid-template-columns:1fr 1fr}.pms-hd-kb-filters .pms-hd-kb-search{grid-column:1/-1}}
@media(max-width:560px){.pms-hd-kb-filters{grid-template-columns:1fr;padding:14px}.pms-hd-kb-filters .pms-hd-kb-search{grid-column:auto}.pms-hd-kb-filters .pms-hd-btn{width:100%}.pms-hd-survey,.pms-hd-related{padding:16px}}

/* Help Center feedback survey: high-contrast black text and white buttons */
.pms-hd-survey,
.pms-hd-survey h3,
.pms-hd-survey p,
.pms-hd-survey small,
.pms-hd-survey label,
.pms-hd-survey .pms-hd-feedback-thanks { color: #000 !important; }
.pms-hd-survey .pms-hd-survey-actions .pms-hd-btn,
.pms-hd-survey .pms-hd-survey-actions .pms-hd-btn-secondary,
.pms-hd-survey .pms-hd-survey-actions button { background: #fff !important; color: #000 !important; border: 1px solid #000 !important; }
.pms-hd-survey .pms-hd-survey-actions .pms-hd-btn:hover,
.pms-hd-survey .pms-hd-survey-actions .pms-hd-btn-secondary:hover,
.pms-hd-survey .pms-hd-survey-actions button:hover { background: #f1f1f1 !important; color: #000 !important; }